Frequently Asked Questions

How does the Bluetooth entry system work?

Every entry into the facility requires a booking- that includes visiting for a fitness class, personal training session, or open gym time. 
Through the Gym Master app, select a scheduled booking you want to attend and confirm your booking. When you arrive at your scheduled booking, activate the bluetooth entry from the app, and enter when the lock is released. 

Do you have staffed hours?

Yes! We have a staff member present Tuesdays and Fridays from 8am-12. If you would like to get a hold of us but are not available at that time, you're best to call (705) 444 7824 or leave us an email at [email protected]

What are the rates of your services?

We have a couple offers to suit a variety of needs. An open gym only membership is $85/month, an open gym with group fitness is $100/month. Personal training sessions range from $73-$80 depending on the package purchased.

What is your member cancellation policy?

It is simple. If you wish to leave, all we need is a 30 day notice. All new memberships are subject to a $30 start up fee.